Betting Rules

1. General betting conditions

These rules apply to bets placed through the Luckyvibe Casino website or any other approved betting interface made available to customers. They should be read together with the general Terms and Conditions, privacy information and responsible gambling information published on the website. If there is an inconsistency between these rules and a specific market notice, the specific notice may apply to that market. If there is an inconsistency between these rules and the general Terms and Conditions, the Terms and Conditions will generally take precedence unless stated otherwise.

You are responsible for reading the rules that apply to your selected bet before confirming it. Market information, available selections, odds, bet types and other details may vary according to the event, product or service. Rules may also differ between pre-event betting and in-play betting. The information displayed at the time of placing a bet should be treated as part of the conditions for that bet.

Account and legal requirements

• You must be at least 18 years old to use betting services in Australia.
• You must use the services only where online betting is lawful and permitted for you.
• You must provide accurate, current and complete information when opening or maintaining an account.
• You must keep your login details secure and must not allow another person to use your account.
• You may only hold and use an account in your own name, unless expressly permitted by the applicable terms.
• You must comply with identity, age, location, payment and verification checks when requested.
• You must not place bets on behalf of another person or allow another person to control your betting activity.
• You must not use the services for unlawful activity, fraud, market manipulation or any other improper purpose.

An account may be restricted, suspended or closed where there are concerns about identity, age, account security, responsible gambling, suspected fraud, unlawful conduct, technical issues or a breach of the applicable rules. Any action taken will be handled in accordance with the relevant terms and applicable requirements.

2. Placing and accepting bets

A bet is placed when you select the relevant market and option, enter the stake or other required details, review the information shown, and confirm the bet. A bet is not necessarily accepted merely because it has been submitted. Acceptance is subject to the bet being recorded by the betting system and any applicable checks being completed.

Before you confirm a bet

• Check the event, market, selection, odds, stake and any potential return shown on screen.
• Make sure you understand whether the bet is a single, multiple, combination, system or other available bet type.
• Check whether the bet is for a scheduled event or an in-play event.
• Review any special conditions, restrictions, minimum or maximum values and market-specific rules.
• Confirm that the available balance is sufficient and that the selected payment method is authorised for your account.
• Do not confirm a bet if the information appears incomplete, unclear, delayed or incorrect.

Once a bet has been accepted, it will generally be binding and cannot be changed or cancelled by the customer unless the relevant rules or the service expressly allow this. You should not assume that a request to cancel, amend or withdraw a bet has been successful unless the platform clearly confirms the action.

Odds and displayed information

Odds are shown for information and betting purposes and may change before a bet is accepted. In-play prices may change quickly because the event is continuing. Where the system displays a different price from the one selected, the bet may be rejected, held for review or offered at the updated price, depending on the market and available functionality. A bet is normally settled using the odds confirmed at acceptance, subject to any applicable rules about palpable errors, technical faults, void bets or other adjustments.

If an obvious mistake, technical error or system failure affects a price, market, result or bet record, the affected bet may be reviewed and corrected in line with the applicable rules. This may include voiding a bet, applying the correct information or reversing an affected transaction. The aim is to resolve the issue fairly and consistently, but a displayed error does not automatically create an entitlement to a particular return.

Bet records

Your account history or other confirmation record should be checked after placing a bet. If a bet does not appear, appears more than once, shows unexpected details or is missing a confirmation, do not place it again without first checking the account record. Keeping your own records of bets, stakes and outcomes can help you monitor your activity and identify any issue promptly.

3. Events, markets and settlement

Bets are settled using the official result or other settlement information relevant to the market. The source used may depend on the event and the market rules. A result may be updated where the relevant sporting body, event organiser or other recognised source changes or corrects the result. A later change will not necessarily alter a settled bet unless the applicable rules require a review.

Event changes and abandoned events

Special rules may apply if an event is postponed, rescheduled, abandoned, shortened, interrupted, moved to a different venue, changed from its original format or otherwise affected. The treatment of a bet can depend on the market, the point at which the event was interrupted, whether the event is completed within the relevant period and the specific conditions displayed for that market.

• A bet may be void if the event does not take place in the required form or within the relevant period.
• A market may remain valid even if an event is delayed, provided the market rules allow it.
• Selections that do not participate, do not start or do not meet a stated participation condition may be treated differently from other selections.
• For in-play markets, information available before or after a bet is accepted may affect the validity of the bet.
• A market may be settled as soon as the outcome is determined, even if the full event has not finished.
• Where a market cannot be settled fairly, it may be cancelled or declared void in accordance with the applicable rules.

Types of outcomes

A winning bet is one that correctly matches the settlement outcome for the selected market. A losing bet is one that does not match that outcome. A void bet is treated as cancelled under the relevant rules, and the stake may be returned or dealt with as otherwise stated. A partially void multiple or combination bet may be recalculated using the remaining valid selections. The result depends on the bet type and the market conditions shown when the bet was accepted.

Some markets may include options such as a draw, place, margin, total, handicap, player or team performance, or another defined outcome. The meaning of each option is determined by the market description and any related rules. Do not rely on the ordinary meaning of a selection where the market provides a specific definition.

Settlement timing and disputes

Settlement may occur after the relevant official information becomes available and the market has been checked. Processing time can vary depending on the event, result source, market complexity, verification requirements and any review required. If you believe a bet has been settled incorrectly, review the market rules and account record, then raise the issue through the available customer support process as soon as reasonably possible. Include the relevant bet information and a clear explanation of the concern.

4. Fair play, responsible gambling and rule changes

Fair and lawful use

Betting should be conducted honestly and for recreational purposes. You must not use inside information, exploit a known technical vulnerability, interfere with the service, coordinate improper betting activity or attempt to influence an event. You must also comply with applicable Australian laws and any conditions that apply to your location and account.

• Do not bet on an event where you have confidential information or a prohibited personal interest.
• Do not use automated tools, bots or software to gain an unfair advantage unless their use is expressly permitted.
• Do not open duplicate accounts or use another person's payment method without authorisation.
• Do not attempt to disguise the source of funds or use the betting service to move money unlawfully.
• Tell us promptly if you believe your account has been accessed by someone else.
• Use the account controls available to set limits, take a break or seek a longer exclusion where you need help managing your play.

Responsible betting

Only bet with money you can afford to lose. Set a budget before you begin, keep track of your stakes and avoid chasing losses. Do not bet when you are affected by alcohol, drugs, stress or other circumstances that may impair your judgement. Betting should not be treated as a way to make money, repay debts or solve financial problems.

If betting is no longer enjoyable, is affecting your finances or relationships, or feels difficult to control, stop and seek support. Account tools may be available to help you limit or pause your activity. You can also seek independent assistance from an appropriate Australian gambling support service. If you are in immediate danger or experiencing a personal crisis, contact emergency services or a suitable crisis support service.

Changes to these rules

Betting rules may be updated to reflect changes to products, technology, event formats, legal requirements or operating procedures. The current version published on the website applies to future bets from the time it takes effect. Where a change affects an existing bet, the version and market conditions that applied when the bet was accepted will generally be considered, subject to corrections, voiding provisions and applicable requirements.

By continuing to use the betting services after updated rules are published, you confirm that you have reviewed and accepted the revised information. If you do not understand a rule, do not place the bet until you have obtained clarification through the available support options.